5.6.2.2.3 Service Order Create Failed

The Service Order Create Failed mail is sent after a customer made a payment that would normally have created a service order, but the service order creation failed. This will require that you manually add the service order to their account.

Service Order Create Failed

It is possible to change the wording of the message as well as the formatting of the message. The use of some simple HTML tags can easily modify how the messages look to your customers. This includes making words bold by using the HTML tags <strong></strong>. As an example, <strong>text</strong> would bold the word text in a sentence as you see here. You can underline a word by using the tags <u>text</u> this would underline the word text. There are many additional HTML tags that can be used to modify the appearance of the messages you can do an internet search for them by using the string HTML followed by the type of formatting you want to display in the message.

Click here to see HTML example.

If you type in the following in a browser window:

HTML numbered list

The browser will bring up links that will provide you with the information to produce the tags to create a numbered list like:

    <ol>
        <li>First Item</li>
        <li>Second Item</li>
    </ol>
Which will result in the following:
  1. First Item
  2. Second Item
Or if you wanted to create a bulleted list it would look like:
    <ul>
        <li>First Item</li>
        <li>Second Item</li>
    </ul>
Which will result in the following: There are many other possibilities that you can choose to use to enhance the mail messages that you send your customers.