5.6.1.2 Utility
The utility message templates that are available within
the system are applicable to utility bills that are
sent to customers. From the main category of Email and
Text Message you can choose to edit or create
additional messages that can be sent to your customers
about their utility bills.
The list of available utility templates include:
- Enroll In Auto Pay
- Deactivate Auto Pay Confirmation
- Auto Pay Credit Card Near Expiration
- Auto Pay Credit Card Has Expired
- Information Change Change Submitted
- Information Change Applied Confirmation
- Bill Ready
- Bill Reminder
- Higher Than Normal Usage
- Utility Account Status Change To Cut Off
- Payment Confirmation Quick Pay
- Reconnect Service Order Created
- Auto Pay Result No Fees / Convenience Fee
- Auto Pay Result Third Party Fee
- Auto Pay Result Declined Credit Card
- Auto Pay Result BluePay Error
- Payment Has Posted