The Fees tab allow you to create a new fee type or to modify the receipt descriptions or displayed text for default fee types.
Fees are added then associated with an acceptance rule or reconnect rule. The fees associated with acceptance rules would be added in order to collect a third-party fee or in-house convenience fee. These would be your standard processing fees that either the utility or third-party card processor are assessing on each transaction. These fees are more general in that they apply to all customers making payments through the portal. Turn-on fees are fees passed on to the customer related to delinquency processing. These fee types would be associated with a reconnect rule so that they are only presented to customers who have been moved to a status of 'IA-Cutoff'. These fees are more targeted and are only applied conditionally.
The default fee types are: