4.4.3.2 Auto Pay

The Auto Pay section allows you to perform the following functions.

Active

By If it is available, you will make the automatic payment feature available for service Application bills to your customers.

Days Before Due Date

The Days Before Due Date field allows you to set the maximum number of days that the bill will be paid before the due date.

Allow Payment Email Opt-Out

This allows the customer to opt out of the emailed receipt and confirmation for autopay payments.
If checked, customers will have the ability to turn off emails for successful automatic payments on the customer Notification page.

Note: Customers will always receive declined payment, payment error, credit card expiration and automatic payment deactivation emails as long as they remain signed up for auto pay.

Credit Sign Up Notice

The Credit Sign Up Notice field allows you to set a message to your customers telling them that their credit card will be charged automatically and the means that they can use to opt out of this feature. The default statement will look like the following on the customer's screen.

Automatic Bill Pay Information

When you enroll in the automatic bill payment:

• Your credit card will be automatically charged the current balance due on the due date.
• A receipt will be sent to your login email address whenever your credit card is charged.
• You may easily disable automatic bill pay on the account summary page, if you decide to stop.
• When your credit card expires automatic bill payment will end. Emails will be sent to your login email address notifying you if this happens.

eCheck Sign Up Notice

The eCheck Sign Up Notice field allows you to set a message to your customers telling them that their bank account will be charged automatically and the means that they can use to opt out of this feature. The default statement will look like the following on the customer's screen.

Automatic Bill Pay Information

When you enroll in the automatic bill payment:

• Your bank account will be automatically charged the current balance due on the due date.
• A receipt will be sent to your login email address whenever your bank account is charged.
• You may easily disable automatic bill pay on the account summary page, if you decide to stop.

Switch Bank Draft to Auto Pay Notice

The Switch Bank Draft to Auto Pay Notice field allows you to set up a message that will inform your customers that thwy are unenrolling in the automatic credit card payment and are switching to the back draft payment method.